Terms
& Conditions |
ORDER
ACCEPTANCE & ONLINE-ORDERING
Mazzco Billiards is a wholesale distribution firm. We sell only
to dealers engaged in the Billiards Industry. We do NOT sell
to private individuals. In order to establish an account, we
require a copy of your resale tax certificate. If you have an
existing HAPP or Mazzco Billiards account and you are a dealer
engaged in the Billiards Industry you can log-in now and use
your current account information and customer number. Prices
can be seen once you are logged in. If you are
a new customer and have a resale certificate please call us
at 800-292-4491. All orders are subject to approval at our headquarters
in Elk Grove, Illinois. Order by phone, fax, and mail or via
our website at www.mazzcobilliards.com
PAYMENT TERMS
Our terms are C.O.D., Visa, MasterCard, American Express or
Net 30 days (with approved credit).
When sending money in advance of shipping,
please include money for shipping charges and your state sales
tax, applicable in AL, AZ, CA, CO, FL, GA, IA, IL, IN, KS,
KY, LA, MI, MD, MN, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK,
PA, SC, SD, TN, TX, VA, WA, WI, WY.
All Prices are F.O.B. our docks, unless otherwise
specified.
WIRE TRANSFER INFORMATION
Send wire transfer funds to:
M&I Marshall & Ilsley Bank
770 N. Water Street
Milwaukee, WI 53201
Remit To:
Happ
Box 88696
Milwaukee, WI 53288-0696
- Please
include your company name and customer number for proper identification
of sender, plus invoice number(s).
- Please
fax us the date of your wire transfer, the amount of the transfer,
and the invoices or orders you are paying. (Our accounting
department fax number is 847-952-5931)
Send it to the attention of Accounts Receivable.
RETURNS FOR CREDIT
We must authorize all requests for returns. Call, write, or
fax the Sales Support Department for return authorization.
No merchandise will be accepted, or credit issued, without a
proper Return Merchandise Authorization (RMA) number. Send product
to the attention of the Returns Department with the RMA number
clearly visible on all boxes returned.
Credit for returns will be granted subject to our inspection.
Rejected RMA's will be returned to the customer at their expense.
All
returns are subject to a restocking fee.
RMA numbers will expire 30 days from the date issued.
DAMAGED SHIPMENTS AND SHORTAGES
All claims for shortage, damage, etc. must be made within ten
business days.
PRICES
Prices in our catalogs and on our web site are subject to change
without notice. If you are not logged in or you don't
have an account with us, prices will not show up on our
web page.
TYPOGRAPHICAL ERRORS
We reserve the right to correct typographical errors, including
pricing errors, on our website, and in our catalogs or other
materials. If a product is listed with an incorrect information
or price due to typographical error, we have the right to refuse
or cancel any orders placed at the incorrect price.
PRODUCTS
We reserve the right to improve our products without prior notice.
COPYRIGHT NOTICE
All logos and trade names within our catalogs and on our web
site are respective trademarks of their corporations.
PATENTS, TRADEMARKS AND COPYRIGHTS
Our products are protected by United States and Foreign Patents
(granted and pending). We maintain an aggressive policy against
infringement of patents, copyrights or trademarks.
UNAVOIDABLE DELAYS AND ACTS OF GOD
We make every effort to ensure your order is shipped complete
and on time. Delivery time can be affected by circumstances
beyond our control, such as a raw material shortage or a dock
strike. Some of our suppliers close down for 2 or 3 weeks in
the summer. We make every effort to maintain adequate inventories
in our distribution centers to allow for the unexpected. However,
shortages of raw materials or surges in demand may deplete our
stock. In such cases, we will continue to give you the best
possible service. We cannot be liable for delays resulting from
Acts of God or any other circumstances beyond our control.
PRIVACY POLICY
Your privacy is important to us. You can view our on-line privacy
policy here.
MINIMUM ORDER POLICY
We are sorry but we can not accept any order under $25.00 due
to processing costs
HANDLING FEE
Orders $25.00 and over will be charged a $5.75 handling fee
plus appropriate shipping charges and necessary taxes.
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